Your privacy is very important to us. We value the trust you have given us by using our services.
We are extremely committed to protecting the security of all of your personal information that you trust us and always acting in the interests of our clients and are transparent about the processing of your personal information.
For the sake of your safety and your confidence in us, we want to explain to you here how we use and process the information you provide us when you visit our apartments.
If you have used our services before, then you know that Astoria Apartments offer quality and luxurious apartments for your accommodation in Novi Sad and you can contact us via the website, telephone, send us mail or contact us via social networks.
Regardless of how you came to us, this same privacy statement is effective and applies to all the information you provide us in the manner or in any other way.
What types of personal information are collected by Astoria Apartments?
Without certain information we can not help you to book the perfect accommodation for yourself. Therefore, when using our services, you need to provide us with your information. They usually refer to your name, contact details, your surnames and payment details. You can decide whether you want to send special requests for your upcoming stay in our apartments.
We use your personal information primarily to complete and record your reservation and forward the booking information to the accommodation facility to which the reservation relates.
Sharing data with third parties
We will share your information with the staff of our company so that we can decide at the time you need it.
Astoria Apartments undertake to protect your privacy so that third parties will not provide information about your stay. We have a legal obligation to give your personal information and residence information to the police, in order to regulate your residence in a lawful manner. If you want us to give information about your stay in specific cases to someone, please clearly emphasize this.
Authorities: We can share your personal information with state or investigative bodies, if required by law (or any appropriate legislation), or if it is absolutely necessary for the prosecution or prevention and detection of criminal offenses.
We hope you feel safe in cooperation with us.